Webinar: Maximising guest service with PIA

How do destinations today manage to provide guests with individual, contemporary and efficient support even before they arrive? The answer is provided by the Personal Interests Assistant (PIA), a digital concierge from feratel that uses artificial intelligence and voice input to take guest service to a new level.

What makes PIA special?

PIA supports guests right from the planning stage, based on their personal interests. The system recognises needs, filters suitable content and provides personalised information via voice input. Factors such as length of stay, individual preferences and current local weather conditions are automatically taken into account.

PIA is already successfully used in over 60 regions. Guests receive their personal access fully automatically, without downloading, without registration and ready to go with just one click. This means that PIA is not a classic destination app, but a genuine digital concierge that intelligently bundles, personalises and delivers information with pinpoint accuracy.

Why you shouldn't miss this webinar

In the webinar, we will show how PIA is becoming a central service component of modern destinations and what added value the system offers guests, hosts and tourism professionals. Experience live how digital guest services work today – compact, practical and inspiring.

Register now and secure your place!

Take advantage of this opportunity to gain valuable insights for your digital guest management.