Modern citizen cards: added value for municipalities and citizens

With Kufgem and feratel, citizen cards have long been more than just a means of digital identification. They combine a wide range of functions, create tangible added value in the everyday lives of local residents, and strengthen the connection between the administration, local services, and the people in the region. Modern citizen cards go far beyond previous solutions. Today, networking, user-friendliness, and added value are at the forefront.

"Today's citizen cards are much more than just digital ID cards. They combine a wide range of local services in one place, improve quality of life, and facilitate access to numerous services," explains feratel CEO Markus Schröcksnadel. "As a technology partner of Kufgem, we are proud to provide comprehensive support to municipalities such as St. Johann, Volders, and Kitzbühel with reliable, future-proof solutions."

Another prime example of a successful citizen card can be found in St. Johann in Tirol. This is a personalized service card for adults and children aged six and over who are permanently resident in St. Johann. The citizen card includes numerous free services such as one free ride on the mountain railways, one free day pass to the Panorama Badewelt water park per year, free admission to the museum, and numerous discounts. In addition, paid services such as season and annual tickets for the mountain railways or the swimming pool can be easily added to the card. The St. Johann Card thus bundles various leisure and cultural offers in one place, facilitates access, and saves time through the central administration of all services at the municipal office.

The introduction of digital citizen cards is an important step toward more efficient administrative structures, greater citizen proximity, and active promotion of the regional economy. Thanks to their flexible use as a card or app, these systems appeal to all generations. What has long been proven in tourism is now increasingly becoming a reality in the municipal sector: With over 160 customer projects and more than 200 active regional cards, feratel brings many years of experience to digital card solutions – and also makes them a powerful platform for municipalities that want to make their services modern and citizen-friendly.