The presentation focused on our AI applications for digital guest advice and for handling telephone and email enquiries. These solutions help tourism organisations and mountain railways to respond efficiently to guest enquiries and take the strain off their teams in their day-to-day service.
Current projects demonstrate that the applications are already being put into practice: four mountain railways are already using AI telephone bots, whilst nine others are preparing to launch them. Furthermore, seven tourist destinations are in the process of rolling out further AI applications from feratelAIplus.
